Troubleshooting Help

Having an issue with your Stages? Please check out some of the following topics to see if there is a solution.

Battery Life
The Stages Power meter's battery life is estimated at just over 200 hours. The power meter is motion activated and will broadcast regardless of wheth...
Mon, 18 Jul, 2016 at 11:35 AM
I'm experiencing drop outs in my power readings
If you are experiencing missing data while riding or seeing 0w (or --w on Garmin head units) displayed while pedaling for intermittent periods of time, th...
Wed, 12 Aug, 2015 at 2:02 PM
What do I do if my battery cover is broken?
Note: This article refers to the battery cover for our first generation power meters, as pictured below.  The Stages Power Meter battery door should ha...
Wed, 30 Sep, 2015 at 2:19 PM
I'm not getting any readings from my Stages Power meter
If you are riding with your power meter, but are not getting any readings displayed on the head unit, there are several things to check to determine the issu...
Wed, 30 Sep, 2015 at 1:30 PM
My zero offset value changed. How do I know if it's correct?
The Stages Power meter zero offset or calibration value is the point in which your power meter interprets the crank to have zero weight on it. When you cali...
Wed, 11 Oct, 2017 at 9:18 AM
I can't get my power meter to pair or connect (Existing Unit)
This topic is intended for existing power meters which have worked previously, but are now unable to connect. For new power meter set up issues, click here. ...
Tue, 6 Oct, 2015 at 1:23 PM
I'm getting an error or failure when I calibrate
If you are unable to calibrate your power meter due to an error message or error code within the head unit, please see the following instructions to help det...
Tue, 26 Jan, 2016 at 3:16 PM
How can I check my firmware version if I do not have the StagesPower app?
The StagesPower app is currently the only way to update the firmware on a Stages Power meter, however it is possible to check your firmware version without ...
Mon, 13 Jul, 2015 at 4:00 PM
I've installed my Stages Power meter and it won't register a cadence or power in the work stand?
  Your Stages Power meter will not display a cadence or wattage unless a force is applied to the pedal. If you pedal your bicycle in the work stand i...
Thu, 25 Dec, 2014 at 1:24 PM
I can't get my power meter to pair (New Power Meter)
If you are installing and pairing your Stages Power Meter for the first time and are having trouble, please see the following subtopics to help find a solut...
Wed, 30 Sep, 2015 at 1:31 PM