Note: This article refers to the battery cover for our first generation power meters, as pictured below.
The Stages Power Meter battery door should have 3 rectangular tabs on the back side that sit perpendicular from the cover itself. They should all be the same size and shape and attached securely. If you notice that any of these tabs are missing or have been damaged in the installation/removal process, the power meter's waterproof seal will be compromised. This can also result in dropped connection with your head unit and a loss of power from the unit since the battery is not securely held in place. Continuing to ride with the power meter battery cover unsecured can result in permanent damage to your power meter.
Contact your local dealer
Create a new support ticket
If you do not have a dealer nearby, please open up a support ticket with Stages Cycling or Stages Cycling Europe to request a new cover. Photos of the power meter and contact information will help us get a jump start on your request.
Installing your new battery door
Once you've received a new cover, please ensure your battery compartment is clear of any broken pieces or debris, then check out our video on changing the battery for a more detailed view on the best way to remove and install your battery cover.